Shipping & Returns

Shipping Information

Once you place your order, we ship your jewellery within 1-3 business days.

Estimated Delivery Times:

• Lithuania: 1-3 business days
• Rest of Europe: 5-10 business days
• Rest of the World: 7-15 business days

For more precise delivery times, please don't hesitate to get in touch with us:

• Mobile/WhatsApp: +37061926926
• Email: info@statkute.com

We're here to help ensure your order arrives as expected!

Returns Policy

Items such as pearls, diamonds, precious metals, and their products (excluding bijouterie), are non-returnable as per the Retail Rules established by the resolution No. 738 of the Ministry of the Republic of Lithuania.

If you purchased a defective product from the store, according to Article 6.362 of the Civil Code of the Republic of Lithuania, you can return it within 14 days of delivery. Please inform us in advance by email at info@statkute.com. Once the seller agrees to accept the return, the item must be returned in its original and undamaged packaging, with the intact hallmark label and/or other certificates related to the item.